01A
OWNER-CONSENT ENTRYMunicipality sends the opt-in link
The owner opens the municipality-branded page, provides the required property details and consents to enter the PRX assistance programme.
The new standard in Municipal Arrears Recovery.
Accelerating revenue recovery. Unlocking a way forward for property owners. Building stronger communities.
No municipal funding POPIA-aligned Municipality remains in control
R0Cost to the municipality
OneControlled digital workflow
TwoMunicipal revenue benefits
Real-timeCase tracking and reporting
THE PROBLEM PRX SOLVES
When arrears prevent transfer, everyone remains trapped.
Many owners cannot sell because municipal arrears must first be settled to obtain clearance. The municipality remains unpaid, the property stays with a non-paying owner and the owner cannot unlock the value in the property.
PRX changes the sequence: facilitate the sale, fund the arrears, complete the transfer.
WITHOUT PRX
Value remains locked
- Arrears remain unpaid
- Property cannot transfer
- No new paying owner
WITH PRX
Transfer becomes possible
- Arrears recovered at transfer
- Owner unlocks property value
- New monthly revenue begins
A SIMPLE TRANSACTION EXAMPLE
One property can unlock value for the owner and revenue for the municipality.
A trapped owner may have sufficient value in the property, but cannot complete the sale because the municipal account must first be settled.
Property selling priceR1,000,000
Municipal arrears settled− R95,000
Estimated legal and transfer costs− R32,000
Estimated owner payoutR873,000
Illustrative transaction. Actual costs and payout will vary.Municipality recovers R95,000Historic arrears are settled.
Owner unlocks R873,000A possible new start.
New monthly payer createdCurrent municipal revenue begins.
HOW PRX WORKS
The municipal arrears recovery journey
Two ways to enter PRX. One coordinated journey to recover arrears, unlock the transfer and create a new paying owner.
TWO ENTRY ROUTESEach municipality chooses the compliant route suited to its programme
OR
01B
AUTHORISED DATA ENTRYArrears cases are securely uploaded
The municipality uploads qualifying arrears accounts itself, or authorises PRX to receive and upload the data under its recovery appointment. This route is used subject to the municipality’s approved process, applicable law and data-protection safeguards.
Both routes merge into one controlled PRX workflow
02
VERIFY & AUTHORISEThe entry basis and case details are confirmed
PRX verifies whether the case entered through owner consent or authorised municipal data sharing, confirms the necessary authority and applies the required safeguards before engagement progresses.
Entry basis recorded Case verified
↓
03
COORDINATEPRX activates the recovery network
An approved estate agent, conveyancer and funding partner are coordinated through one visible platform.
Estate agentConveyancerFunding partner
↓
04
UNLOCK THE TRANSFERThe property is sold
The appointed agent works with the owner, secures a suitable buyer and uploads the accepted offer into PRX.
Buyer secured Offer accepted
↓
05
SETTLE, CLEAR & TRANSFERArrears are settled and transfer creates two wins
An approved funding partner pays the required municipal arrears. Clearance proceeds and the property transfers to a new owner.
Immediate recoveryHistoric municipal arrears are settled.
+Recurring revenueA new owner begins paying current charges.
RECOVERY OPPORTUNITY CALCULATOR
See what PRX could mean for your municipality.
Turn assumptions into a practical discussion about historic arrears, property transfers and the longer-term revenue base.
LIVE ESTIMATE
Model your municipality’s opportunity
Adjust the assumptions to see the potential scale of arrears recovery and new current revenue.
Illustrative estimate only. Actual results depend on qualifying owners, property equity, transaction approval and successful transfer.
ESTIMATED IMPACTBased on 900 transfers per year
Potential arrears recovered annuallyR 58 500 000Historic debt recovery
New owners created annually900
New annual current-revenue run rateR 27 000 000
5-YEAR ILLUSTRATIVE IMPACTR 326 250 000
Arrears recovery R 292 500 000 New current revenue R 33 750 000
THE OUTCOMEOne transfer.
One transfer.
Two municipal wins.
PRX does more than recover an old balance. It helps improve the future payment profile of the property.
WIN 01
Immediate arrears recovery
The qualifying balance is settled so municipal clearance and transfer can proceed.
+
WIN 02
Recurring current revenue
A new property owner takes responsibility for paying municipal charges going forward.
BUILT FOR MUNICIPALITIESA compelling recovery channel.
A compelling recovery channel.
Without municipal financial risk.
No fees
No implementation or platform fees for the municipality.
No funding required
PRX-approved partners fund qualifying transactions.
Controlled data handling
Cases enter through owner consent or an authorised municipal data-upload route, with appropriate safeguards.
Visible progress
Real-time tracking, clear stages and consolidated reporting.
Less administration
PRX coordinates the participants and the transfer journey.
Recurring revenue
Recover historic debt and replace a non-payer with a paying owner.
THE PRX PLATFORM
Every case. Every participant. One clear view.
The municipality remains visible and in control while PRX coordinates the workflow, stakeholders and progress reporting.
- Case status and recovery pipeline
- Stage-by-stage transfer tracking
- Stakeholder and action visibility
- Consolidated recovery reporting
PRX
Search recovery cases...
JM
MUNICIPAL DASHBOARDRecovery overview
Active cases248+12 this month
In transfer6426% of cases
Arrears pipelineR8.4mIllustrative value
Recovery progressLast 6 months
Recent casesOffer accepted Case #PRX-2048Clearance funded Case #PRX-2039
Platform illustration using representative data. Your municipal dashboard is configured to your recovery programme.
WHY ACT NOW?
Every delayed transfer prolongs the arrears problem.
PRX provides an additional, voluntary recovery channel. It does not replace the municipality’s existing credit-control and debt-collection measures.
01Debt continues to ageHistoric arrears remain unresolved.
02The owner remains trappedProperty value cannot be unlocked through sale.
03No new payer entersThe municipal account remains exposed.
CONTROL, AUTHORITY & VISIBILITY
Designed for accountable municipal participation.
PRX supports both owner-consent and authorised municipal data-entry routes within a controlled recovery process.
Two controlled entry routes
Cases can originate through an owner’s opt-in consent or through an authorised upload of qualifying municipal arrears data.
Municipality-directed process
The municipality chooses the approved entry route, retains programme oversight and remains the visible recovery authority.
Registered recovery participation
Where appointed and permitted, PRX may receive qualifying arrears data for recovery through its Council for Debt Collectors registration, subject to applicable requirements.
Clear activity trail
The source, authority, case stages, actions, documents and outcomes remain visible for operational reporting.
A LOW-RISK FIRST STEP
Start with a controlled municipal pilot.
Test PRX against a defined group of qualifying arrears properties, measure the results and then decide whether to expand.
Discuss a pilot programme- 1Select a defined portfolioThe municipality identifies an appropriate group of property accounts.
- 2Choose the entry routeUse the owner opt-in link, an authorised municipal upload, or both for different case groups.
- 3PRX coordinates qualifying casesParticipants and milestones are managed through the platform.
- 4Measure before expandingRecovery, transfers and new paying owners are reported.
FOR MUNICIPALITIES
Recover revenue without adding administrative burden.
Request a municipal demonstration →FOR PROPERTY OWNERS
Are municipal arrears preventing you from selling your property?
Find out how owner assistance works →START THE CONVERSATION
Turn municipal arrears into measurable recovery.
Request a PRX demonstration, discuss a controlled pilot or ask us to model the opportunity for your municipality.
info@municipalarrears.co.za No platform fees to the municipality No municipal transaction funding required Municipality remains visible and in control
PRX — a Future Finance product